Contact us

Contact Us

We'd Love to Hear From You

Got a question about an order, a product, or just want to say hi? Our team at TrovePicks is here to help.

Customer Service
📧 Email: service@trovepicks.com
⏱️ Response Time: We typically reply within 24–48 hours (Monday–Friday)

Before You Reach Out

For faster help, check our FAQ page — many common questions about shipping, returns, and order tracking are answered there.

What to Include in Your Message

To help us assist you quickly, please include:

• Your order number (if applicable)
• A brief description of your question or issue
• Any relevant photos (for damaged or incorrect items)

Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Closed on weekends and major U.S. holidays

We read every message and aim to make things right. Thank you for choosing TrovePicks — your satisfaction is our treasure!